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    <loc>https://www.drive-assured.co.uk/home</loc>
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    <lastmod>2025-11-13</lastmod>
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      <image:title>Home - Changing your business is possible. We have done it before.</image:title>
      <image:caption>Our leadership team bring years of experience to bear during the greatest challenge of our time. We are results driven, with a proven record of previous success.</image:caption>
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      <image:title>Home - Ready to take the next step?</image:title>
      <image:caption>Our team is on hand to help you and your team move forward together. Our analysis process will help highlight any areas which could be improved, and at Drive Assured, we have the tools and ability to assist you in making those changes.</image:caption>
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  <url>
    <loc>https://www.drive-assured.co.uk/take-action</loc>
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    <lastmod>2020-05-13</lastmod>
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  <url>
    <loc>https://www.drive-assured.co.uk/new-page-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-10-13</lastmod>
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  <url>
    <loc>https://www.drive-assured.co.uk/contact-us</loc>
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    <lastmod>2025-01-22</lastmod>
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  <url>
    <loc>https://www.drive-assured.co.uk/mechanical-warranty</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-14</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591115485498-D2XJ04X6UZ44G98YJOWY/shutterstock_565544869.jpg</image:loc>
      <image:title>Mechanical Warranty - Boost Option:</image:title>
      <image:caption>Upgrade your warranty to cover the Battery (not the propulsion battery on electrical or Hybrid vehicles), Catalytic Convertor, Satellite Navigation system, In-car Entertainment and Diesel Particulate Filter. There is, of course, a 90-day waiting period on “Wear &amp; Tear” coverage. Wear &amp; Tear Diesel Particulate Filter (DPF) Battery Satellite Navigation Systems Multi-media Sound Equipment Catalytic Converter</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591115574036-FLIIC1TRJXFOKEWODVIY/shutterstock_1016500162-Flip.jpg</image:loc>
      <image:title>Mechanical Warranty - Extendable Warranty Period</image:title>
      <image:caption>If the customer has 36 month Warranty Period, and their Warranty includes the ‘Extendable Warranty Period’ option, they will be contacted by the Administrator towards the end of the 36 month period. Providing, the Vehicle is still in their possession and they and the Vehicle still satisfy the Terms and Conditions and eligibility criteria of this Warranty; and the Vehicle has been serviced in line with the ‘Servicing Standards and Record’ throughout the Warranty Period, then: They will be offered the option to extend the Warranty for a further 24 month period, at no additional cost to them (Subject to certain criteria). Ask for details on this "unique" marketing tool.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591115708289-6YYS35EEFM4X2VUI3PA6/shutterstock_1027563286.jpg</image:loc>
      <image:title>Mechanical Warranty - Eligibility</image:title>
      <image:caption>We aim to make our warranties available to as many people as possible, but there are some circumstances we can’t cover. We ask that you read this section carefully to make sure our policy is right for you. The level of cover, claim limit and term will be determined by the age and mileage of your vehicle To be eligible for cover: The vehicle must be less than 15 years old when you purchase cover. The vehicle must have covered fewer than 150,000 miles when you purchase cover. The vehicle must not be used for competition, off-road use, and is not owned/leased by a person or business involved in carrying out repairs, sales or servicing of vehicles. For example, a mechanic or, car salesman. The vehicle must be registered and kept principally in the UK.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591115769078-RL38PKADP9QDRA19Y64D/shutterstock_748617433.jpg</image:loc>
      <image:title>Mechanical Warranty - Main Benefits</image:title>
      <image:caption>Warranties on Car and LCV are available on terms from 3 to 60 months. Warranties on Caravan Motorhome, Motorcycle and Mopeds are available on terms from 3 to 36 months. Cover for Couriers, Driving Schools and Taxis available. Underwritten by Acasta European Insurance Company Limited. Monthly financing options available for warranty up-sells. Access to an approved repair network (including Halfords). Claim limits of £100 - £5,000 per claim. Labour rates of £42.50 to £100 per hour available. We pay the repairer direct - no need to pay first and then re-claim. No policy excess. Transferable to a replacement vehicle that meets the eligibility criteria. Simple On-line registration. Drive Assured branded Point of Sale materials available, along with consumer leaflets.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591184956666-RKNX461ILTKKYTQX19UZ/shutterstock_1214075761-Flip.jpg</image:loc>
      <image:title>Mechanical Warranty - Significant benefits over our competitors products</image:title>
      <image:caption>All our Vehicle Warranty Policies are insurance-backed! FSCS Protected &amp; Insurance backed. Cover starts on day one – excluding “Wear &amp; Tear” cover, which has a 90-day waiting period. Cover available for Car, Light Commercial Vehicle, Motorcycle, Moped and Motorhomes. Cover for “Wear and Tear” and Boost Cover are available as an upgrade for an additional premium (subject to vehicle age and mileage limitations). Cover available for Hire &amp; Reward – including Taxi, Driving School, Courier and Chauffeur, at an additional cost. Partial or no service history before inception is not a problem. No vehicle inspection required. Mechanical and Electrical cover for vehicles up to 15 years / 150,000 miles. No age or mileage limits, once the cover starts. FAQ`s What is the maximum age that my vehicle can be to qualify for our warranty? If your vehicle is a car or light commercial vehicle, then it must be no more than 180 months old (from the date of DVLA original registration) and not have covered more than 150,000 miles at the time of policy purchase. If your vehicle is a motorcycle, moped, scooter or motorhome, then it must be no more than 96 months old (from the date of DVLA original registration) and not have covered more than 70,000 miles at the time of policy purchase</image:caption>
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  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/new-page</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591789425784-MSQSZOEDOWM1XJI6FJNV/asset.jpg</image:loc>
      <image:title>GAP/RTI/VRI &amp; Shortfall - Eligibility</image:title>
      <image:caption>We aim to make our GAP insurance products available to as many people as possible, but there are some circumstances and vehicles that we cannot cover. We ask that you read this section carefully to make sure our policy is right for you. If you have any questions, please do not hesitate to contact us. Vehicle Eligibility You are aged between 18 and 75 at the date of policy purchase and are a permanent resident of the UK and hold a full UK driving licence. The vehicle has an invoice price / current market value greater than £5,000 but less than £200,000 at policy inception The vehicle is less than 11 years old at policy inception and has a Gross Vehicle Weight of less than 3.5 tonnes. The vehicle has less than 150,000 recorded miles at policy inception. The vehicle will not be used for hire &amp; reward (other than the use as a taxi or driving school), not used for competition and is not owned/leased by a person or business involved in carrying out repairs, sales or servicing of vehicles. For example, a mechanic or a car salesman. The vehicle must be registered and kept principally in the UK. When you purchase cover, you will receive a confirmation email enclosing your policy documents. You must follow these instructions within 30 days of purchasing cover, or the policy will be declared null &amp; void.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591173128138-UZLVAOVYDZBD0ULOFTUF/shutterstock_748617433.jpg</image:loc>
      <image:title>GAP/RTI/VRI &amp; Shortfall - Main Benefits</image:title>
      <image:caption>Periods of 30 days, 12, 24, 36 or 48 months (60 months on Finance GAP). Available on Car, LCV, Motorcycle, Moped or Motorhome. 10 months payment option (0% APR available with a subsidy). Claim limits of £2,500 up to £25,000. No policy excess. Transferrable to a replacement vehicle that meets the eligibility criteria. Covers all brands, including electric vehicles, except Lamborghini, Maserati - please refer to T&amp;C’s.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591173168745-QZUD3MKH3ME0EXHJDU02/shutterstock_1214075761-Flip.jpg</image:loc>
      <image:title>GAP/RTI/VRI &amp; Shortfall - Significant benefits over our competitors products.</image:title>
      <image:caption>Highly competitive pricing Wider vehicle eligibility criteria and more flexible cover than competitors. No Administration Fees on cancellation or Policy transfer. Can be sold up to 180 days after the customer took delivery of the vehicle. On-line claims process, which is simple. On-line policy registration. Premium financing over 10 months. Transferable to a replacement vehicle that meets the eligibility criteria. Covers wide-range of brands except Lamborghini &amp; Maserati, including electric vehicles - please refer T&amp;C’s.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591173316503-GJQ907F1LIHMZTJ4JIKS/shutterstock_1164405364.jpg</image:loc>
      <image:title>GAP/RTI/VRI &amp; Shortfall - Initial Rental Protection</image:title>
      <image:caption>Additional IRP protection. The customer has the option to add the Initial Rental Protection to their Contract Hire / Leasing GAP which will pay, on top of the GAP Benefit shown above, an additional amount to cover the initial payment / deposit that they paid on their Contract Hire / Leasing agreement. This benefit is ONLY available for 1-3 years and must be sold alongside our Contract Hire / Leasing GAP. How does IRP work? Typically, on a Contract Hire / Lease agreement, the customer will be required to pay a number of rentals up front (or maybe a monetary figure not linked to a number of payments). This is normally 3 / 6 months initial payments. In the event of a Total Loss, we will refund the customer the number of rentals up front (or the monetary figure), up to the claim limit selected - £1,000, £2,000 or £3,000 maximum. Please refer to T&amp;C’s.</image:caption>
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  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/cosmetic-repair</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-13</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591173641046-59NOSWZ7RR68QKBZ7OU6/shutterstock_1114600667.jpg</image:loc>
      <image:title>Cosmetic Repair - What is covered?</image:title>
      <image:caption>If your vehicle suffers accidental and/or malicious damage to the bodywork of the Insured Vehicle, this Cosmetic Repair Insurance policy will pay for the cost of repairs as follows: Minor Stone Chip, up to 3 mm in diameter &amp; 1.5mm in depth; Minor Dent to a metal body panel (excluding bumpers), not exceeding 40cm in diameter and not where the panel has been ripped, perforated, torn, or the area distorted; Minor Scratch, not exceeding 40cm in length; or a scuffed bumper, not exceeding 40cm in diameter; Damage from dents and scratches must be no deeper than 3mm. Scratched or Scuffed wing mirror cover/casing, where the damage does not exceed 40 cm in diameter. Instant Protection – You will be covered once the 30-day waiting period is over, after you have purchased our Scratch &amp; Dent Insurance.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591173788248-2OTUI7DATYS03OQRYQYO/shutterstock_1027563286.jpg</image:loc>
      <image:title>Cosmetic Repair - Eligibility</image:title>
      <image:caption>We aim to make Scratch &amp; Dent Insurance available to as many people as possible, but there are some circumstances we can’t cover. We ask that you read this page carefully to make sure our policy is right for you. To be eligible for cover, you must meet these eligibility criteria: Market Value - The vehicle must be less than 7 years old when you purchase cover. Vehicle Use - The vehicle will not be used for hire, reward, competition, off-road use, and is not owned/leased by a person or business involved in carrying out repairs, sales or servicing of vehicles. For example, a Taxi, a Courier, a mechanic, car salesman. Prior Damage - The vehicles must be free from damage when you purchase cover. Vehicle - The vehicle is registered and kept principally in the UK.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591173839833-5SXHRDVETZEJ8G0XOWQF/shutterstock_748617433.jpg</image:loc>
      <image:title>Cosmetic Repair - Main Benefits</image:title>
      <image:caption>Periods of 30 days, 12, 24 or 36 months. Underwritten by Acasta European Insurance Company Limited. 10/12 months payment option (0% APR available with a subsidy). Claim limit of £250 per claim and £3,000 in aggregate. With a £10 policy excess. Transferable to a replacement vehicle that meets the eligibility criteria. Business Use option available (at extra cost)</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591173900280-QUOVWFQC85OMBJ5X3IWC/shutterstock_1214075761.jpg</image:loc>
      <image:title>Cosmetic Repair - Significant benefits over our competitors products</image:title>
      <image:caption>Periods of 30 days, 12, 24 or 36 months. Business Use option • Wider eligibility criteria. Dents, scratches and Scuffs up to 30 cm’s and not 15 cm’s, like most other products. Repair / replacement can be linked to Manufacturer / Dealer network. Transferrable to a replacement vehicle that meets the eligibility criteria. On-line Policy Registration Available as dealer Obligor or insurance.</image:caption>
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  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/complete-wheel</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591176027347-8CJ6FJLWATN34OOE5ETS/shutterstock_265972808.jpg</image:loc>
      <image:title>Complete Wheel - What is covered?</image:title>
      <image:caption>This policy will pay for the cost of repair or replacement resulting from accidental or malicious damage that has occurred to a Tyre fitted to the Insured Vehicle. Each repair will be carried out by our approved repairer, who will make all efforts to effect the repair to your satisfaction, and where more than one tyre has suffered damage, each repair will be classed as an individual claim under the policy Additionally, if your Alloy Wheel suffers Accidental or malicious Damage, this insurance policy will cover the Repair or replacement of the Alloy Wheel, up to £150 per claim The Aggregate Claim Limit is for up to 4 claims per year of insurance.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591176471895-EJ675KNBWR6Y5B6YI5ZR/shutterstock_1027563286.jpg</image:loc>
      <image:title>Complete Wheel - Eligibility</image:title>
      <image:caption>We aim to make our Complete Wheel Insurance available to as many people as possible, but there are some circumstances we can’t cover. We ask that you read this page carefully to make sure our policy is right for you. To be eligible for cover: The vehicle must be less than 7 years old when you purchase cover. The vehicle must not be used for hire &amp; reward, competition, off-road use, and is not owned/leased by a person or business involved in carrying out repairs, sales, or servicing of vehicles. For example, a Taxi, a Courier, a mechanic, a car salesman. The vehicle must be registered and kept principally in the UK.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591177218287-HGW938ZF93GNHI4CJC7X/shutterstock_748617433.jpg</image:loc>
      <image:title>Complete Wheel - Main Benefits</image:title>
      <image:caption>Periods of 12, 24 or 36 months. Cover for standard and "Run-Flat" tyres of any size. Underwritten by Acasta European Insurance Company Limited. 10 months payment option (0% APR available with a subsidy). Claim Limit of £125 per claim up to £400 per claim with 2 claims allowed per annum. No policy excess. Claim can be made for same tyre more than once. Transferable to a replacement vehicle that meets the eligibility criteria.</image:caption>
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      <image:title>Complete Wheel - Significant Benefits Over Our Competitors Products</image:title>
      <image:caption>Wider eligibility criteria. On-line claims process, which is simple. Claim can be made for same tyre more than once after a claim. 10 month funding option available to allow customers to spread costs - 0% APR (Subsidy payable). Repair/Replacement can be linked to Manufacturer network. Transferable to a replacement vehicle t at meets the eligibility criteria. "Run-Flat" tyres replaced if manufacture advises against repair. On-line policy registration.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/excess-insurance-cover</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-13</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591179727969-SCIBPUFT9FSJGO4NDH4V/shutterstock_144040552.jpg</image:loc>
      <image:title>Excess Insurance Cover - What is covered?</image:title>
      <image:caption>Put simply, whenever you must claim under your motor insurance policy, we will pay for any excess costs incurred, unless it exceeds the excess claim limit you purchased. We do not cover any excess payable on windscreen or glass replacement. Start covering the cost of accidental or malicious damage repairs today Get the Motor Excess Insurance that is right for you by choosing from our cover level options, designed to best suit your motor insurance policy. Choose between 12-month, 24-month, or 36-month terms with excess claim limits of £250 up to £2,000. Higher limits are available on request. Instant Protection – You will be covered immediately after you have purchased our Motor Excess Insurance. No Excess - There is no excess on this policy if you should need to claim. Purchase Cover Anytime – You can purchase this policy at any time (not just within 30 days since you arranged your motor insurance for the vehicle), but you will not be covered for any incidents that have occurred prior to the purchase of Motor Excess Insurance. Within the period of insurance, this Motor Excess Insurance policy will pay the lower of either the claim limit selected or the excess due on your motor insurance policy, subject to: 1) The vehicle repairs in connection with the claim under their Motor Insurance Policy are completed, and an excess is payable by you, or 2) The Insured Vehicle is being declared a Total Loss by your Motor Insurer, and an excess is payable by you.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591179874238-UYXK4E73130JQRZUREQX/shutterstock_1027563286.jpg</image:loc>
      <image:title>Excess Insurance Cover - Am I eligible for Motor Excess Insurance?</image:title>
      <image:caption>We aim to make Motor Excess Insurance available to as many people as possible, but there are some circumstances we can’t cover. We ask that you read this page carefully to make sure our policy is right for you. To be eligible for cover: The vehicle must be less than 12 years old when you purchase cover. The vehicle must have covered fewer than 150,000 miles when you purchase cover. The vehicle must not be used for hire &amp; reward, competition, or off-road use, and is not owned/leased by a person or business involved in carrying out repairs, sales, or servicing of vehicles. For example, a Taxi, a Courier, a mechanic, or a car salesman. The vehicle must be registered and kept principally in the UK.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591179925556-JPDHHWH61HY9SAIXEJ5J/shutterstock_748617433.jpg</image:loc>
      <image:title>Excess Insurance Cover - Main Benefits</image:title>
      <image:caption>Periods of 30 days, 12, 24, 36, 48 or 60 months with 1 claim per term available. Cover for all vehicle types under 7.5 GVW. Underwritten by Acasta European Insurance Company Limited. 10 month payment option (0% APR available with a subsidy). Claim limits of £100 to £2,000 per claim. Covers courtesy / Loan vehicles up to 30 days per annum. We pay the repairer direct - no need to pay first and then reclaim. No policy excess.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591179951212-Y87O639CVC1BO516ATDH/shutterstock_1214075761-Flip.jpg</image:loc>
      <image:title>Excess Insurance Cover - Significant Benefits Over Our Competitors Products</image:title>
      <image:caption>Periods of 30 days, 12, 24, 36, 48 or 60 months with 1 claim per term or 1 claim per annum available. Cover for all vehicle types under 7.5 tonnes GVW. Underwritten by Acasta European Insurance Company Limited. 10 month funding option available to allow customers to spread costs - 0% APR (Subsidy payable). Claim limits of £100 to £2,000 per claim. Covers courtesy / loan vehicles for up to 30 days per annum. We pay the repairer direct - no need to reclaim of paying first. No policy excess. Transferable to a replacement vehicle that meets the eligibility criteria. Available as dealer waiver or insurance.</image:caption>
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  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/premium-finance</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-04</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591182518431-QCY64DXGZ5KPOJ55DLJV/shutterstock_1444564289.jpg</image:loc>
      <image:title>Premium Finance - What options are available?</image:title>
      <image:caption>10 month loan period. Interest free (7.50% subsidy) or interest bearing at 8.00%. £100 to £1,500 for any of our approved products.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591182681027-JHCSGANCS307TCXD7LV9/shutterstock_1027563286.jpg</image:loc>
      <image:title>Premium Finance - Eligibility</image:title>
      <image:caption>18-80 years old at start of the loan Able to prove their address - soft search plus copy driving licence needed. UK Bank account that can accept direct debit.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591182732086-ST2RJAGJX23VSLH866WC/shutterstock_748617433.jpg</image:loc>
      <image:title>Premium Finance - Main Benefits</image:title>
      <image:caption>No deposit required. No invoice required. No credit underwriting - only a soft search to prove address. Simple application and documentation process. Interest free facility available. Allows for back sales opportunity (especially call centre).</image:caption>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591182755370-FQMWDM7YC1WAOXC5HGO7/shutterstock_1214075761-Flip.jpg</image:loc>
      <image:title>Premium Finance - Significant Benefits Over Our Competitors Products</image:title>
      <image:caption>Wider eligibility criteria On-line claims process, which is simple Underwritten by Acasta European Insurance Company Limited Premium Financing available over 6/10/12 months Repair can be linked to Manufacturer network On-line Policy Registration</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/administration-services</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-11</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591804182600-GY4K8P1Q1OJEO8JMJFZ2/shutterstock_315093479.jpg</image:loc>
      <image:title>Claims Management - Why Use Our Claims Management.</image:title>
      <image:caption>We fully subscribe to the FCA philosophy of “treating customers fairly” and our claims process is designed to ensure that we work to achieve the FCA Standards. Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture. Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly. Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale. Where consumers receive advice, the advice is suitable and takes account of their circumstances. Consumers are provided with products that perform as firms have led them to expect, and the associated service is both of an acceptable standard and as they have been led to expect. Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591803775614-F22TCYIGN0J01OV4OQQA/shutterstock_205279423.jpg</image:loc>
      <image:title>Claims Management - Our Service Level Standards</image:title>
      <image:caption>We will provide service level standards which we can jointly agree. We currently provide the following standard levels of service: Monthly reporting will be provided for you to monitor our performance Incoming call response = 80% answered within 30  seconds Abandoned calls = 3% Response to email claims = within 20 minutes Response to letters = within 24 hours of receipt Policy registration = immediate web based registration Time to assess claims = 24 hours if noticed before  12pm Claims payment = within 24 hours of receipt of invoice These are maintained by an in house Performance Management system together with weekly % audits on all areas of the business. The service levels are also in line with all the regulatory mandates and in line with the newly formulated TCF (Treating the customer Fairly) standards. We have early systems in place to identify any issues, the management have full autonomy to ensure all service levels are met and maintained. We also have a full disaster recovery plan in place.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/cook</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-07-28</lastmod>
  </url>
  <url>
    <loc>https://www.drive-assured.co.uk/alloy-wheel-insurance-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-12</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591174990817-NYSS8W8E6B41FZ3S1WOT/shutterstock_110407181.jpg</image:loc>
      <image:title>Alloy Wheel Insurance. - What is covered?</image:title>
      <image:caption>If your Alloy Wheel suffers Accidental or malicious Damage, this insurance policy will cover the Repair or replacement up to £150 per claim and 4 claims per year of insurance.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591175140377-OB5BAKGIMVVQEKBVTAN0/shutterstock_1027563286.jpg</image:loc>
      <image:title>Alloy Wheel Insurance. - Eligibility</image:title>
      <image:caption>We aim to make Alloy Wheel Insurance available to as many people as possible, but there are some circumstances we can’t cover. We ask that you read this page carefully to make sure our policy is right for you. To be eligible for cover: The vehicle must be less than 7 years old when you purchase cover. The vehicle will not be used for hire, reward, competition, or off-road use, and is not owned/leased by a person or business involved in carrying out repairs, sales or servicing of vehicles. For example, a Taxi, a Courier, a mechanic, a car salesman. The vehicle's Alloy Wheels are free from damage when you purchase cover. The vehicle is registered and kept principally in the UK. The Alloy Wheels are manufacturer-fitted and supplied, not aftermarket, such as Wolfrace, OZ Racing, etc.</image:caption>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591175650684-WH5JZOZKO35W4HMCAOHJ/shutterstock_748617433.jpg</image:loc>
      <image:title>Alloy Wheel Insurance. - Main Benefits</image:title>
      <image:caption>Periods of 30 days, 12, 24 or 36 months. Cover for "Standard",  “Diamond Cut” and “Polished Wheels”. Business Use cover included. Underwritten by Acasta European Insurance Company Limited 10/12 months payment option (0% APR available with a subsidy). Claim limit of £100 per claim or £200 per claim up to an aggregate limit of £1,000 or £2000. No Policy Excess. Transferable to a replacement vehicle that meets the eligibility criteria.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb99e53d2ae880e0ffc51fb/1591175694926-ZKL2WOMQSV6G8XZI4DP0/shutterstock_1214075761-Flip.jpg</image:loc>
      <image:title>Alloy Wheel Insurance. - Significant benefits over our competitors products</image:title>
      <image:caption>Alloy Wheels replaced if they cannot be safely repaired. Business Use covered. Wider eligibility criteria than competitors. Repair / replacement can be linked to Manufacturer / Dealer network. Transferable to a replacement vehicle that meets the eligibility criteria. We pay the repairer direct - no need to pay and then re-claim. Available as Dealer Waiver or insurance.</image:caption>
    </image:image>
  </url>
</urlset>

